Carabina Milano – Frequently Asked Questions

Welcome to the Carabina Milano FAQ page. Here, you’ll find answers to the most commonly asked questions about our luxury streetwear, orders, shipping, and much more. If you still have questions after reviewing the information below, feel free to contact us directly.

Orders and Payment

How can I place an order on the Carabina Milano website?

Placing an order is simple. Just browse our collection, select your preferred size and color, and click "Add to Cart." Follow the checkout process to finalize your purchase.

What payment methods do you accept?

We accept a variety of payment methods including Visa, MasterCard, American Express, PayPal, and Apple Pay. All transactions are securely processed to protect your personal information.

Can I modify or cancel my order after it has been placed?

If your order hasn’t been processed for shipping, you can request modifications or cancellations by contacting our customer service team as soon as possible at Contact Us page.

Shipping and Delivery

What are your shipping options and how long does delivery take?

We offer standard and express shipping options. Standard shipping typically takes 3-7 business days within Europe and 7-14 business days for international orders. Express shipping is available for quicker delivery. Shipping times may vary depending on your location.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and the shipping method chosen. We occasionally offer free shipping promotions, so keep an eye on our website!

Do you ship internationally?

Yes, we offer international shipping to most countries. Please note that additional customs fees or import taxes may apply depending on your country’s regulations.

Returns and Exchanges

What is your return policy?

If you’re not completely satisfied with your Carabina Milano purchase, you can return the item within 30 days of receiving your order for a refund or exchange. Items must be in their original, unworn condition with all tags attached.

How do I initiate a return or exchange?

To start a return or exchange, please contact our customer service team at carabinamilano@gmail.com with your order number and the reason for the return. We’ll guide you through the process.

Do I need to pay for return shipping?

Return shipping costs are the responsibility of the customer unless the item you received is defective or incorrect. In such cases, we’ll provide a prepaid shipping label.

Product Information

How do I know which size to choose?

You can refer to our Size Guide available on each product page. If you need additional help, don’t hesitate to contact our team for personalized assistance.

What materials are your products made from?

At Carabina Milano, we use high-quality materials such as premium cotton, eco-friendly fabrics, and carefully sourced textiles to ensure our garments are durable, comfortable, and stylish. Each product page provides detailed material information.

How do I care for my Carabina Milano products?

For best results, follow the care instructions provided on the garment label. We recommend machine washing our clothing on a gentle cycle with cold water, and air drying to maintain the fabric’s quality and longevity.

Account and Newsletter

Do I need to create an account to shop at Carabina Milano?

You can shop as a guest, but creating an account allows you to track orders, save your details for faster checkout, and stay up-to-date with exclusive offers and new arrivals.

How can I subscribe to the Carabina Milano newsletter?

You can subscribe to our newsletter by entering your email address at the bottom of any page on our website. Stay in the loop for the latest product launches, exclusive discounts, and brand news.

How do I reset my account password?

If you’ve forgotten your password, click on "Forgot Password" on the login page, and we’ll send you an email to reset it.

Wholesale and Collaborations

How can I become a Carabina Milano wholesale partner?

We’re always looking for partners who share our passion for luxury streetwear. For wholesale inquiries, please visit our Contact Us page or email carabinamilano@gmail.com for more information.

Do you collaborate with influencers or fashion bloggers?

Yes, we love collaborating with influencers and content creators who align with our brand’s values and style. If you’re interested in working with us, send your proposal to carabinamilano@gmail.com .

General Questions

Where is Carabina Milano based?

Carabina Milano is proudly based in Milan, Italy, a global capital of fashion and design. Our brand reflects the strength, elegance, and cutting-edge innovation synonymous with the city.

How can I get in touch with customer support?

You can contact us via email at carabinamilano@gmail.com

Still Have Questions?

Can’t find the answer you’re looking for?

Our customer service team is here to help. Feel free to contact us directly via email, phone, or live chat, and we’ll get back to you as soon as possible.